Shipping policy

Thank you for shopping with Lwang Black Canada. We’re committed to delivering your coffee quickly, safely, and reliably across Canada and the U.S.

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends or public holidays). After processing, you will receive an email confirmation with tracking details.

2. Shipping Within Canada

We offer standard shipping across Canada. Estimated delivery time:

• 2–7 business days, depending on your location.

Free or discounted shipping may apply on orders during promotional periods.

3. Shipping to the U.S.

We ship to most U.S. states. Estimated delivery time:

• 5–10 business days

International shipping charges will be calculated at checkout based on your delivery address.

Shipping rates are automatically calculated at checkout based on weight and location.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email.
Please allow up to 24 hours for tracking to update in the system.

5. Delivery Issues

If your order is marked as "Delivered" but you haven’t received it:

• Double-check your mailbox, porch, or with neighbors

• Wait 24 hours

• Contact us at info@lwangblack.ca

We are not responsible for lost or stolen packages after delivery, but we will do our best to assist you.

6. Local Delivery / Pick-Up

We may offer local delivery or pick-up in selected areas. If available, you’ll see this option at checkout or be contacted after placing your order.