At LwangBlack Canada, we take pride in delivering high-quality products and excellent customer service. Please read our Refund and Return Policy carefully before making a purchase.
Due to the perishable nature of our products, we do not accept returns on opened or used coffee items. If you have received the wrong item, a damaged product, or a defective package, you must notify us within 7 days of delivery by emailing us at info@lwangblack.ca with your order number and supporting photos of the issue.
We reserve the right to deny any refund or replacement request if it does not meet these conditions.
Refunds may be issued in the following circumstances:
If approved, refunds will be processed to your original payment method within 5–10 business days. Shipping fees are non-refundable, unless the error was on our part.
In some cases, we may offer a replacement product instead of a refund. If available, you may choose to receive a new item at no additional cost.
Orders may be cancelled within 24 hours of purchase by contacting us at info@lwangblack.ca After 24 hours, orders are typically processed and shipped, and cancellations are no longer guaranteed.
Expédié frais sous 1 à 3 jours ouvrables, brassé juste pour vous.
Nous croyons en de meilleurs ingrédients, une meilleure santé et de meilleurs matins.
Achetez avec des paiements sécurisés, la sécurité de votre bière est notre priorité.